topic Re: Qr code not recognised in Android Devices

Qr code not recognised

Morethantwo — Sun, 26 Jan 2025 17:12:24 GMT

Been several days now.

Tried ee help, totally pathetic.

Both phone and online, just a bunch of auto generated messages and faq's, which mostly don't cover the issues.

Enough enough, your apps just an upsell tool, which is basically unusable.

How do I cancel, without getting stung with penalties and charges, ive so far not actually got anything to work from ee, so need to go somewhere, where the vendor gives a **** about its customers.

Re: Qr code not recognised

Lesley_W — Sun, 26 Jan 2025 15:00:08 GMT

Hi @Morethantwo

Welcome to our community.

Was this a QR code to activate an eSIM that you are having trouble with?

Lesley

Re: Qr code not recognised

Chris_B — Sun, 26 Jan 2025 16:01:01 GMT

@Morethantwo The app works fine. I have no problems with it whatsoever, and why shouldn’t EE show what’s available via their app. and if you want to speak to a customer Support stop selecting option one and try option two.