topic Re: Why wont my samsung chromebook connect to my new ee internet connection in Android Devices

Why wont my samsung chromebook connect to my new ee internet connection

Patti73 — Sat, 25 Jan 2025 11:57:22 GMT

Re: Why wont my samsung chromebook connect to my new ee internet connection

Northerner — Sat, 25 Jan 2025 12:05:09 GMT

Hi @Patti73

Are you connecting to the correct network and using the correct password.

Do you receive any error messages.

Thanks

Re: Why wont my samsung chromebook connect to my new ee internet connection

Patti73 — Sat, 25 Jan 2025 12:38:39 GMT

I only had ee broadband set up yesterday, I received the chromebook free from Samsung, it's not been connected to anything yet, it just goes to the cookies options page, reject and accept are highlighted black, the manage cookies is white, I click on and nothing happens. I can't get off this page at all. My connection signal says weak, but it works well on my TV and phone, so it can't be the Internet connection. I've turned the hub off and chromebook but it's exactly the same. Thank-you for replying.

Re: Why wont my samsung chromebook connect to my new ee internet connection

Lesley_W — Sat, 25 Jan 2025 15:41:58 GMT

Hi @Patti73

Thanks for coming to our community.

Are you getting this cookies option when trying to set up the WiFi or is this when trying to browse when already connected?

Lesley