topic Re: Pixel 4a appeasement in Android Devices

Pixel 4a appeasement

mca3 — Fri, 24 Jan 2025 14:55:04 GMT

Hello,

After inputting the IMEI number of my Pixel 4a onto google's website, apparently its eligible for a free battery replacement. Only EE stores are listed as places I can take it to have this carried out.

However I did not buy the phone from EE, and its also out of its warranty period, which I discovered by entering the serial number into google's 'Warranty Helper' page.

Is the phone actually eligible for a free battery replacement with EE, despite being out of warranty and not originally purchased from EE?

Thanks

Re: Pixel 4a appeasement

Matt_124 — Fri, 24 Jan 2025 15:29:44 GMT

Take a look at this post earlier in the month that someone started about a similar topic, hopefully should help:

https://community.ee.co.uk/t5/Android-Devices/Pixel-4A-quot-appeasement-programme-quot-battery-change-free/td-p/1494419

Re: Pixel 4a appeasement

Linzi_H — Fri, 24 Jan 2025 17:33:23 GMT

Hi @mca3

Welcome to the Community!

I've found a handy page online about authorised repairs and contact information for Google, so if things aren't clear I would advise reaching out to them directly.

You're also very welcome to speak to the suggested EE store to see if the team can offer further support and advice.

Linzi