topic Re: Samsung Galaxy Watch 4 in Android Devices

Samsung Galaxy Watch 4

AppleJack23 — Thu, 02 Jan 2025 01:11:43 GMT

The contract for my watch ended in November 2024, and I'm trying to switch to a SIM only plan to save money, but the app and website keep directing me back to the home page every time I click on the SIM only link. I know the website says I can't link it through my phone plan because the original contract was through EE, but I should at least be able to switch it to a basic unlimited data SIM, right? Will I have to call and switch it manually?

Re: Samsung Galaxy Watch 4

Michael_D — Thu, 02 Jan 2025 10:13:00 GMT

Hi @AppleJack23

Thanks for coming to the community.

You can definitely switch to a SIM Only plan if the watch contract has expired.

The best option is to give our customer service guides a call when you get a chance, and they can get it changed over for you.

Michael

Re: Samsung Galaxy Watch 4

Matt_124 — Thu, 02 Jan 2025 10:16:16 GMT

Is your mobile with EE @AppleJack23?

Re: Samsung Galaxy Watch 4

AppleJack23 — Sat, 04 Jan 2025 23:51:13 GMT

Yes, I have mine and my kids phones with EE and was switching things up after contracts ended. I got their phones sorted easily, but the app won't offer SIM only options for the watch, only new phone deals, which I don't need as I only renewed my own in June.

Re: Samsung Galaxy Watch 4

AppleJack23 — Sat, 04 Jan 2025 23:52:53 GMT

Thanks, I'll give them a ring during the week.

Re: Samsung Galaxy Watch 4

Michael_D — Sun, 05 Jan 2025 09:19:22 GMT

My pleasure @AppleJack23

Take care and have a great day.

Michael