topic Re: Wrong number appears after sending texts in Android Devices

Wrong number appears after sending texts

Sandra1565 — Sun, 03 Nov 2024 13:39:18 GMT

My phone (Motorola) seems to work fine, I can send/receive calls and send/receive texts. However when I send a text or reply to a text, the message shows up on the other phone with a completely different number to mine. Any suggestions?

Re: Wrong number appears after sending texts

Ali_A — Sun, 03 Nov 2024 15:57:16 GMT

Hi @Sandra1565

Welcome to the EE Community

It sounds like your RCS messaging service hasn't updated to your correct number.

You can reset this by turning the service off, wait 24 hours and turn it back on again.

Have a look at Turn on RCS chats in Google Messages for details of how to do this

You can continue to send and receive messages while RCS setting is turned off. RCS simply allows for more dynamic messaging.

Hope this helps!

Ali

Re: Wrong number appears after sending texts

Sandra1565 — Sun, 03 Nov 2024 16:29:02 GMT

Thanks,

I will give this a try and report back.

Re: Wrong number appears after sending texts

Sandra1565 — Sun, 03 Nov 2024 16:38:27 GMT

Well, that worked. I turned off the RCS thing and then sent out a text. The recipient now sees my name instead of the previous wrong number. Assuming I don't need this RCS, (What is it anyway?) I think I will leave it switched off.

Thanks again.

Re: Wrong number appears after sending texts

bristolian — Sun, 03 Nov 2024 19:47:52 GMT

I'm yet to work out what RCS does that SMS (correctly configured to allow emojis) doesn't.

It seems to mess with caller-ID far too often, and rarely seems as clean cross-platform as SMS.