topic Re: Samsung Tab 6 screen failure in Android Devices

Samsung Tab 6 screen failure

DinoK — Mon, 28 Oct 2024 17:51:12 GMT

Hi Have a Galaxy Tab s6 ( not Lite) with a screen that doesnt function - as best I can tell the tablet turns on I get haptic feedback on contact and vibrations when I plug it in but have no way of knowing if it still properly funtioning and whether worth fixing - the screen is black at all times and ther is no visible damage to it... any suggestions?

Re: Samsung Tab 6 screen failure

Leanne_T — Tue, 29 Oct 2024 08:17:05 GMT

Morning @DinoK

Thanks for coming here 🙂

Could you try the steps in the Blank or black display on a Samsung phone or tablet Help page to see if this helps?

If the screen doesn't come back after trying this, how long have you had the tablet?

Speak soon.

Leanne.

Re: Samsung Tab 6 screen failure

DinoK — Tue, 29 Oct 2024 08:20:24 GMT

Hi Leanne, I've had the device quite a while.
Those steps don't work unfortunately.

Re: Samsung Tab 6 screen failure

Leanne_T — Tue, 29 Oct 2024 08:24:46 GMT

Thanks for trying @DinoK

If this has not worked, if you get in touch with our tech guides they can run through some troubleshooting with you and let you know what is needed.

We also have an online diagnostic tool on our What Should I Do if I Have a Problem with My Device? page.

Hope this helps 🙂

Leanne.