topic Re: IMEI BLOCKING in Android Devices

IMEI BLOCKING

Yokel — Sat, 14 Sep 2024 12:49:06 GMT

Re: IMEI BLOCKING

Yokel — Sat, 14 Sep 2024 12:54:35 GMT

Hi All,

I have an issue and I have been informed that I would need to get EE to help.

I had a phone on EE contract. I bought the phone from Samsung. My contract ended with EE this year. The wife and I were on way to manchester to visit a friend of hers and I had the phone which we were going to give her. Now, Some how we lost it, possibly at a service area.

I have been told i would have to go to my last service provider to get the IMEI blocked. I had erased and reset the phone so tracking with apps are off the cards.

Does any of you or tec guys know if this is correct and if so who do i contact>

Thanks.

Re: IMEI BLOCKING

XRaySpeX — Sat, 14 Sep 2024 13:00:27 GMT

You need to call CS to report the loss & they will block it & send you a replacement SIM with the same no. to your UK addy.

Re: IMEI BLOCKING

Katie_B — Sat, 14 Sep 2024 13:04:01 GMT

Hi @Yokel.

Has your account been closed with EE?

Our customer care team will be able to look into getting your device blacklisted.

Please give us a call.

Katie

Re: IMEI BLOCKING

Yokel — Sat, 14 Sep 2024 13:12:17 GMT

Hi Katie_B

Yes I have now switched. EE was the last provider the phone was active with