topic WI-FI Calling on Samsung Galaxy S24+ in Android Devices

WI-FI Calling on Samsung Galaxy S24+

IG1980 — Sat, 10 Aug 2024 14:09:55 GMT

I am using a Samsung Galaxy S24+ bought abroad, with an EE Pay-As-You-Go / Prepaid SIM Card.

I do not see the Wi-Fi calling option in Settings.

Is that due to the phone, or due to EE not supporting it for PAYG customers? And what about VoLTE and 5G?

Re: WI-FI Calling on Samsung Galaxy S24+

Northerner — Sat, 10 Aug 2024 15:33:25 GMT

Hi @IG1980

Where did you buy it as it will be designed for that region.

Thanks

Re: WI-FI Calling on Samsung Galaxy S24+

Chris_B — Sat, 10 Aug 2024 15:38:12 GMT

@IG1980 PAYG customer’s don’t get 5G access (yet ). And WiFi calling and VoLTE is available to PAYG customers.

Your phone is the culprit I recon.

Re: WI-FI Calling on Samsung Galaxy S24+

IG1980 — Sat, 10 Aug 2024 16:25:42 GMT

I found this on another forum:

In the end I had to go on to Vodafone UK Chat and ask them to send me the Wifi Calling Update OTA straight to my phone, which they did just now and within a minute wifi calling option now showing and working,. I now have VoLTE working and Wifi calling working, im using Sim1 and sd card, so very happy

Do you know if there is a way to trigger OTA updates from EE?

Re: WI-FI Calling on Samsung Galaxy S24+

IG1980 — Sat, 10 Aug 2024 16:26:34 GMT

Hong Kong. However, does that mean if/when you travel abroad, WiFi calling wouldn't work?

Re: WI-FI Calling on Samsung Galaxy S24+

IG1980 — Sat, 10 Aug 2024 17:24:59 GMT

I spoke to Customer Service and they showed me that even though I cannot see VoLTE in Settings anywhere, the phone is set to it by default. Namely, we Switched off Wi-Fi and VoLTE appeared.

Similar to Wi-Fi Calling.

I also received an OTA configuration update.

Re: WI-FI Calling on Samsung Galaxy S24+

Chris_B — Sat, 10 Aug 2024 18:05:40 GMT

@IG1980 WiFi calling is for UK usage only with that EE sim.