https://community.ee.co.uk/t5/Android-Devices/Samsung-AO5s-frozen/m-p/1395666#M90246 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4419161">@TR425</a></SPAN>&nbsp;</P> <P>Welcome to the community.</P> <P>Could you try pressing and holding the Power button and the Volume down button down simultaneously for more than 7 seconds to restart it please?</P> <P>Chris</P> Tue, 11 Jun 2024 06:52:48 GMT Christopher_G 2024-06-11T06:52:48Z https://community.ee.co.uk/t5/Android-Devices/Samsung-AO5s-frozen/m-p/1395590#M90244 <P>Any tips to unlocked a frozen Samsung AO5s please. Won't switch off, tried taking SIM out and have fully charged.</P> Mon, 10 Jun 2024 20:07:00 GMT https://community.ee.co.uk/t5/Android-Devices/Samsung-AO5s-frozen/m-p/1395590#M90244 TR425 2024-06-10T20:07:00Z https://community.ee.co.uk/t5/Android-Devices/Samsung-AO5s-frozen/m-p/1395666#M90246 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4419161">@TR425</a></SPAN>&nbsp;</P> <P>Welcome to the community.</P> <P>Could you try pressing and holding the Power button and the Volume down button down simultaneously for more than 7 seconds to restart it please?</P> <P>Chris</P> Tue, 11 Jun 2024 06:52:48 GMT https://community.ee.co.uk/t5/Android-Devices/Samsung-AO5s-frozen/m-p/1395666#M90246 Christopher_G 2024-06-11T06:52:48Z