topic Galaxy A34 5G Wifi calling issue in Android Devices

Galaxy A34 5G Wifi calling issue

jmkgreen — Sun, 02 Jun 2024 11:22:01 GMT

My wife is reporting that her A34 has audio trouble when people call her and she is at home on the Wifi. People say they cannot hear her, but she can hear them.

I called her from well beyond the Wifi range (and also on EE). I could hear her, but I could hear my echo far louder. I dialled her back - much better.

Any ideas what to look for / check here? Thanks!

Re: Galaxy A34 5G Wifi calling issue

Chris_B — Sun, 02 Jun 2024 11:50:38 GMT

@jmkgreen Simply try restarting the device in question.

Re: Galaxy A34 5G Wifi calling issue

jmkgreen — Sun, 02 Jun 2024 12:32:49 GMT

This has been going on for months. I'm told it also affected her previous generation Samsung Galaxy too.

Re: Galaxy A34 5G Wifi calling issue

Christopher_G — Sun, 02 Jun 2024 14:38:07 GMT

What is the coverage like at the address, @jmkgreen? If your wife gets a good signal, it may be worth trying with WiFi Calling switched off.

Chris

Re: Galaxy A34 5G Wifi calling issue

Northerner — Sun, 02 Jun 2024 20:01:04 GMT

Hi @jmkgreen

What wifi band are you connected to on your router.

Thanks