topic Sony WF-1000XM4 batteries drain in Android Devices

Sony WF-1000XM4 batteries drain

mar_c — Mon, 27 May 2024 11:44:51 GMT

Hi everyone,

Has anyone experienced sudden changes in battery life on the Sony WF-1000XM4 headphones? I've heard it's a widespread problem. Has anyone found a solution that works? Is EE addressing this issue?

Re: Sony WF-1000XM4 batteries drain

Chris_B — Mon, 27 May 2024 12:16:23 GMT

@mar_c The product is made by Sony why would EE address a manufacturing issue ? You’ll be better off contacting Sony about this. Please have a look at THIS

Re: Sony WF-1000XM4 batteries drain

mar_c — Mon, 27 May 2024 13:41:25 GMT

Since it was sold to me by EE, it's customary to address the issue first with the seller before contacting the manufacturer. Moreover, I have checked all the Sony forums, and the solutions provided there do not work for anyone. Also, I believe EE should address this because it's a widespread problem affecting one of its add-on devices...

Re: Sony WF-1000XM4 batteries drain

Chris_B — Mon, 27 May 2024 17:47:07 GMT

@mar_c And how long have you had this product? As they get an 1 year warranty on the battery, And EE isn’t responsible for firmware updates for the product and the searching I’ve done online suggests that it was an update that might be the cause. And if it’s a wide spread issue then that suggests it’s a Sony manufacturing issue.

Re: Sony WF-1000XM4 batteries drain

chistery — Mon, 27 May 2024 19:59:06 GMT

@mar_c Have you checked the Sony app for any firmware updates? Might also be worth a factory reset too.