https://community.ee.co.uk/t5/Android-Devices/Do-dead-pixels-on-the-screen-allow-for-you-to-claim-under-the/m-p/1388830#M90110 <P>It doesn't technically affect my phone, but it's super annoying, and since my phone is almost paid for, I'd prefer just to pay the excess, to be honest. Does anyone know? The insurance policy seems really specific in that if it's not affecting your phone directly it doesn't count</P> Tue, 21 May 2024 14:16:12 GMT anothercringe 2024-05-21T14:16:12Z https://community.ee.co.uk/t5/Android-Devices/Do-dead-pixels-on-the-screen-allow-for-you-to-claim-under-the/m-p/1388830#M90110 <P>It doesn't technically affect my phone, but it's super annoying, and since my phone is almost paid for, I'd prefer just to pay the excess, to be honest. Does anyone know? The insurance policy seems really specific in that if it's not affecting your phone directly it doesn't count</P> Tue, 21 May 2024 14:16:12 GMT https://community.ee.co.uk/t5/Android-Devices/Do-dead-pixels-on-the-screen-allow-for-you-to-claim-under-the/m-p/1388830#M90110 anothercringe 2024-05-21T14:16:12Z https://community.ee.co.uk/t5/Android-Devices/Do-dead-pixels-on-the-screen-allow-for-you-to-claim-under-the/m-p/1388878#M90113 <P>Hi <SPAN><SPAN class="mention" data-mention="@anothercringe"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4395459">@anothercringe</a></SPAN></SPAN>&nbsp;</P> <P>Welcome to the community.</P> <P>If you speak with our <A href="https://ee.co.uk/contact-ee" target="_blank">Mobile Care team</A>, they can take information from you about the fault/damage and give you some options. We have an insurance team who handle these types of claims on a case-by-case basis.</P> <P>Chris</P> Tue, 21 May 2024 15:59:41 GMT https://community.ee.co.uk/t5/Android-Devices/Do-dead-pixels-on-the-screen-allow-for-you-to-claim-under-the/m-p/1388878#M90113 Christopher_G 2024-05-21T15:59:41Z