https://community.ee.co.uk/t5/Android-Devices/EE-Call-Centre-Cardiff/m-p/1386712#M90059 <P>Great to hear. For the benefit of other forum users who may come on here wanting help with a similar issue, do you know what settings Jacob altered?</P> Tue, 14 May 2024 16:39:16 GMT bristolian 2024-05-14T16:39:16Z https://community.ee.co.uk/t5/Android-Devices/EE-Call-Centre-Cardiff/m-p/1386694#M90058 <P>RE: Jacob.</P><P>My partner had a problem with her Samsung A15. The EE Store in Coleraine could not solve it.&nbsp;<BR />The Facebook and Messenger App were not updating properly. Posts were all old!<BR />Phoned EE CALL Centre which was in Cardiff.&nbsp;<BR />Chap called Jacob instructed me what to do on my IPhone. I followed his instructions and adjusted the settings on the Samsung A15.&nbsp;<BR />Facebook and Messenger are now working perfectly thanks to Jacob!</P><P>I cannot thank Jacob enough. Thank you.</P><P>&nbsp;</P> Tue, 14 May 2024 16:00:21 GMT https://community.ee.co.uk/t5/Android-Devices/EE-Call-Centre-Cardiff/m-p/1386694#M90058 Gonzalez1 2024-05-14T16:00:21Z https://community.ee.co.uk/t5/Android-Devices/EE-Call-Centre-Cardiff/m-p/1386712#M90059 <P>Great to hear. For the benefit of other forum users who may come on here wanting help with a similar issue, do you know what settings Jacob altered?</P> Tue, 14 May 2024 16:39:16 GMT https://community.ee.co.uk/t5/Android-Devices/EE-Call-Centre-Cardiff/m-p/1386712#M90059 bristolian 2024-05-14T16:39:16Z