topic Re: Mobile phone in Android Devices

Mobile phone

6845 — Sun, 12 May 2024 20:05:09 GMT

I've recently upgraded at the end of my contract and I don't like the A15 phone u have sent me can I order another one one with a possible memory card in it ok

Re: Mobile phone

6845 — Sun, 12 May 2024 20:10:19 GMT

Hi I've upgraded from an A13 at the end of my 2 year contract and ee have sent my a A15 which doesn't have a memory so card and it doesn't work for me I would like a mobile that has one OK KORBEAN 🙂

Re: Mobile phone

Northerner — Sun, 12 May 2024 20:11:06 GMT

Hi @6845

Are you within 14 days of purchase if purchased online.

Not many phones have memory card access now.

Thanks

Re: Mobile phone

6845 — Sun, 12 May 2024 20:14:04 GMT

It is under 14 days yes but I can't work without a memory card so I would like a phone that does OK

Re: Mobile phone

bristolian — Sun, 12 May 2024 22:20:21 GMT

Apple phones have famously never supported external storage, but most Android phones do. The Galaxy A15 supports micro-SD using the dual-SIM slot - https://www.gsmarena.com/samsung_galaxy_a15-12637.php , also supported by statements on Samsung's website.

You'll otherwise have to use the statutory 14days "change of mind" right of return to cancel your upgrade and revert to your previous phone. Then use due research to choose a phone you do want.

Re: Mobile phone

6845 — Mon, 13 May 2024 02:21:33 GMT

So I didn't realise that the second sim slot u can put in a memory card hey

Re: Mobile phone

Leanne_T — Mon, 13 May 2024 07:08:36 GMT

Morning @6845

Thanks for coming back and letting us know 🙂

If you do decide you would like to return the device, please see our Returning a device or SIM within 14 days, Help page for full details.

Leanne.