topic Re: Connecting to mobile network in Android Devices

Connecting to mobile network

LT888 — Thu, 09 May 2024 15:54:19 GMT

Hi,

I upgraded to a Galaxy S23 and just received it. When setting it up, it's asking me to connect to a mobile network. I assusme this would be applied automatically. What do I need to do? Sorry, total tech-phobe here.

Thanks

Re: Connecting to mobile network

Chris_B — Thu, 09 May 2024 15:56:08 GMT

@LT888 Have you put your SIM card in the device?

Re: Connecting to mobile network

LT888 — Thu, 09 May 2024 16:05:50 GMT

Hey, thanks for reply.

Yes. I used the sim that was in my phone I've just upgraded from. I wasn't sure if I was to get a new sim with new phone or not.

Re: Connecting to mobile network

Chris_B — Thu, 09 May 2024 16:14:12 GMT

@LT888 You will be ok with the old sim. Have you tried just restarting the device?

@Northerner can help you more with this they are an s23 user

Re: Connecting to mobile network

bristolian — Thu, 09 May 2024 16:17:46 GMT

I suspect this is just part of the standard Android setup process. When the phone prompts you to connect to a mobile network, what options does it give you?

Re: Connecting to mobile network

Northerner — Thu, 09 May 2024 20:55:09 GMT

Hi @LT888

Did you order a new sim becase it sounds like your sim is deactivated, inserted incorrectly or the device is locked to another network.

Thanks