topic Samsung Galaxy A13 not locking in Android Devices

Samsung Galaxy A13 not locking

BrianJenking — Mon, 06 May 2024 15:23:16 GMT

My Samsung Galaxy A13 is set to unlock with a fingerprint or with a PIN. If the fingerprint is not being read, and I press the power button, the phone has stopped asking for a PIN and unlocks as soon as the power button is pressed.

Re: Samsung Galaxy A13 not locking

Northerner — Mon, 06 May 2024 17:00:52 GMT

Hi @BrianJenking

Have you set the extend unlock location, in settings.

Have you checked the finger print and pin is activated.

Have you tried restarting your device.

Thanks

Re: Samsung Galaxy A13 not locking

BrianJenking — Tue, 07 May 2024 17:02:10 GMT

Thanks.

I don't have any extend unlock settings in force and I tried a restart.

I have done a temporary fix by de-registering my fingerprint for unlocking - now the power button takes me to the locked screen and doesn't unlock when I press it. I'd rather have the use of my fingerprint though.

It's only just started doing this; before, if my fingerprint wasn't read, the PIN prompt always came up when I pressed the power button.

Re: Samsung Galaxy A13 not locking

James_B — Wed, 08 May 2024 06:43:57 GMT

Have you tried re-registering your fingerprint, @BrianJenking?

James

Re: Samsung Galaxy A13 not locking

BrianJenking — Wed, 08 May 2024 12:27:38 GMT

Thanks James.

That seems to have fixed the issue.

Re: Samsung Galaxy A13 not locking

James_B — Wed, 08 May 2024 12:41:01 GMT

No problem, @BrianJenking 🙂

James