topic Re: I received this message after claiming my stolen phone in Android Devices

I received this message after claiming my stolen phone

amiash — Mon, 29 Apr 2024 09:46:07 GMT

Hi from EE. As you've upgraded, your old device is no longer covered by our Extended Warranty. For information on how it works and terms visit ee.co.uk/why-ee

what does it mean? My insurance is end or what?

Re: I received this message after claiming my stolen phone

Christopher_G — Mon, 29 Apr 2024 11:43:34 GMT

Hi @amiash

The message is to let you know that the old device, the one from your previous contract, is not covered by the insurance. If you have insurance as part of your new upgrade, this will cover your current, upgraded phone.

Chris

Re: I received this message after claiming my stolen phone

amiash — Mon, 29 Apr 2024 16:24:13 GMT

Thank you for your email.
Got it.

Kind Regards
Amitkumar Gevaria