topic Re: Unlocking an old Samsung S8 in Android Devices

Unlocking an old Samsung S8

tina901 — Mon, 05 Feb 2024 16:14:49 GMT

I am trying to unlock a Samsung S8 locked to EE. I put in the IMEI number and it gives me an unlock code. I click on the 'Get started' to unlock or press unlock and it takes me back to the section to input the IMEI number again. It just goes round in circles. Anyone experienced the same?

Re: Unlocking an old Samsung S8

XRaySpeX — Mon, 05 Feb 2024 17:36:18 GMT

@tina901 : Have you inserted a non-EE SIM?

Re: Unlocking an old Samsung S8

tina901 — Mon, 05 Feb 2024 17:46:52 GMT

Yes I did and doesn't work. I then removed it and tried to unlock but still won't work

Re: Unlocking an old Samsung S8

XRaySpeX — Mon, 05 Feb 2024 17:54:19 GMT

You can only unlock it when a diff network's SIM is present.

Re: Unlocking an old Samsung S8

Karens99 — Mon, 18 Mar 2024 21:26:17 GMT

Hi. I'm having exactly the same issue with my old samsung s8. Did you get any joy? Thanks

Re: Unlocking an old Samsung S8

Leanne_T — Tue, 19 Mar 2024 07:36:32 GMT

Hi @Karens99

Are you entering the unlock code into the phone keypad, after getting this?

Leanne.

Re: Unlocking an old Samsung S8

Karens99 — Tue, 19 Mar 2024 08:05:53 GMT

It gives me the code but continues in a loop taking you back to the instructions. No where to submit the unlocking number. Tried to put it in when it asked for the puk withy sim but this doesn't work!

Re: Unlocking an old Samsung S8

Leanne_T — Tue, 19 Mar 2024 08:08:15 GMT

Hi @Karens99

If this is the online unlock request that takes you back to the instructions, this is correct as the code should be entered into the device and not online.

What happens when you use the unlocking code with another network SIM card in the phone?

Leanne.

Re: Unlocking an old Samsung S8

Karens99 — Tue, 19 Mar 2024 08:17:12 GMT

It took the code but its now asking for the puk

Re: Unlocking an old Samsung S8

Leanne_T — Tue, 19 Mar 2024 08:18:27 GMT

Thanks @Karens99

Could you try using the last 8 numbers of your unlocking code and see if this takes you to the next screen, if so, then try and enter the first 8 digits of the unlock code.

Does this work for you?

Leanne.

Re: Unlocking an old Samsung S8

Karens99 — Tue, 19 Mar 2024 08:23:57 GMT

Leanne. You are a wee star. It worked. Thank you k

Re: Unlocking an old Samsung S8

Leanne_T — Tue, 19 Mar 2024 08:26:27 GMT

You're very welcome @Karens99

Glad I could help 🙂

Have a lovely day.

Leanne.