topic Need help to unlock Samsung galaxy s8 in Android Devices

Need help to unlock Samsung galaxy s8

Derpmochump — Sat, 24 Feb 2024 00:49:19 GMT

I got IMEI

I used the sites automated thingy and it gave me code

I entered that but it didn't work.

What else can I do to unlock phone?

Please help someone!

Re: Need help to unlock Samsung galaxy s8

bristolian — Sat, 24 Feb 2024 00:38:48 GMT

Posting your IMEI & personal codes on a public internet forum isn't a wise idea.

I'd suggest editing those out ASAP unless the site admins beat you to it.

Re: Need help to unlock Samsung galaxy s8

Derpmochump — Sat, 24 Feb 2024 00:49:34 GMT

thanks bro

Re: Need help to unlock Samsung galaxy s8

Leanne_T — Sat, 24 Feb 2024 07:37:30 GMT

Morning @Derpmochump

Thanks for coming to the community.

What happens when you enter the unlocking code?

Thanks 🙂

Leanne.

Re: Need help to unlock Samsung galaxy s8

XRaySpeX — Sat, 24 Feb 2024 11:18:04 GMT

Have you inserted the non-EE SIM in the phone? It should then ask for the unlock code.

Re: Need help to unlock Samsung galaxy s8

Derpmochump — Sat, 24 Feb 2024 11:42:51 GMT

yeah I have o2 sim in, it brings up the unlock code box and I put in the code the automated EE unlock jobby gave me.

It says requesting to unlock, then after it fails.

Re: Need help to unlock Samsung galaxy s8

Derpmochump — Sat, 24 Feb 2024 12:13:03 GMT

it requests and fails, so can I just go to a physical EE store and ask them to get it unlocked for me or what?

Re: Need help to unlock Samsung galaxy s8

Leanne_T — Sat, 24 Feb 2024 12:39:51 GMT

Hi @Derpmochump

If the unlock code fails, please try restarting the phone and trying this again. If the same happens please call us and the team will get this looked into in more detail for you.

Leanne.

Re: Need help to unlock Samsung galaxy s8

Derpmochump — Sat, 24 Feb 2024 13:12:27 GMT

yeah it fails again, how do I call EE without an EE sim?

Re: Need help to unlock Samsung galaxy s8

Leanne_T — Sat, 24 Feb 2024 14:25:31 GMT

Hi @Derpmochump

Please call us on 07953 966 150 from any other phone and the team will get this looked into for you.

Leanne.

Re: Need help to unlock Samsung galaxy s8

XRaySpeX — Sat, 24 Feb 2024 18:19:14 GMT

Try calling CS on the Freephone no. in my sig. on Skype over WiFi. It should be free.

Re: Need help to unlock Samsung galaxy s8

Derpmochump — Mon, 26 Feb 2024 21:21:02 GMT

I am back just to post how no one gave the correct information and I found out the hard way.

The website where you post IMEI and get your unlock code is correct but it doesn't tell you how to use it, as it gives a long 16 digit code and just tell you that is the unlock code.

Terrible information for people that don't know. What it doesn't tell you is that only the first 8 digits is the NCK unlock code, the last 8 digits are the defreeze code for if you fail too many times to unlock.

That's literally all someone had to say, I did mention how I got the code and even posted it until some guy said I am not allowed to post it and told me to edit it before an admit did, when that information was pertinent and would've helped if someone could see I posted 1 long 16 digit code.

Very unhelpful!

Re: Need help to unlock Samsung galaxy s8

Leanne_T — Tue, 27 Feb 2024 07:57:31 GMT

Thanks for coming back with this feedback and letting us know how you resolved the device showing a NCK message when entering the unlocking code you had been provided @Derpmochump

Leanne.

Re: Need help to unlock Samsung galaxy s8

powerless556 — Thu, 06 Mar 2025 15:35:27 GMT

For anyone else who like me came here trying to figure out how to unlock the the phone with the 16 digit code but the initial solution by the original posted didnt work:

You receive a 16 digit code.
First use the last 8 digit code, press ok
Then use the first 8 digit code

This finally unlocked my device. I spent countless hours on calls with EE. They were unhelpful. Just kept telling me the full 16 digit code should be working. Cant believe no one knew that this is the solution and that the 16 digit code sent is actually 2 separate codes.