topic S22 ultra in Android Devices

S22 ultra

Fatz_67 — Wed, 07 Feb 2024 18:42:08 GMT

My phone isn't charging what do I do the chargers are working totally fine but the phone itself just isn't charging can someone please help me

Re: S22 ultra

Chris_B — Wed, 07 Feb 2024 19:32:33 GMT

@Fatz_67 Is the phone out of power completely or is it just very low on power? Does wireless charging work ?

Re: S22 ultra

Fatz_67 — Wed, 07 Feb 2024 19:41:24 GMT

@Chris_B it's completely dead and wireless charge works where as when I plug it in to charge it doesn't work at all but the chargers work on my old phone's

Re: S22 ultra

Leanne_T — Thu, 08 Feb 2024 07:13:58 GMT

Hi @Fatz_67

Thanks for coming to the community.

Could you try the troubleshooting on the What to do if your phone is not charging | Samsung UK page to see if this helps?

If you have already tried all the steps Samsung advise, you can book a repair using our Mobile Phone Repairs | EE 2-hour Repairs | EE page.

Leanne.