topic Re: 14 days return or 30days if faulty tech guy told me in Android Devices https://community.ee.co.uk/t5/Android-Devices/14-days-return-or-30days-if-faulty-tech-guy-told-me/m-p/1353870#M89224 <P>Does that include flexi plan monthly over 36 months too? Thanks in advance man</P> Wed, 31 Jan 2024 22:51:07 GMT Dazede 2024-01-31T22:51:07Z 14 days return or 30days if faulty tech guy told me https://community.ee.co.uk/t5/Android-Devices/14-days-return-or-30days-if-faulty-tech-guy-told-me/m-p/1353843#M89218 <P>I'm having trouble with my s23 I've got 1 day left of cooling off period period left but the tech guy said I've got 30 days&nbsp; if the device is faulty. .my calls sound like a daleck the tech guy on his said but that was after a network refresh he said I've got 30 days if it is faulty . Does anyone know if its true ?</P> Wed, 31 Jan 2024 21:49:28 GMT https://community.ee.co.uk/t5/Android-Devices/14-days-return-or-30days-if-faulty-tech-guy-told-me/m-p/1353843#M89218 Dazede 2024-01-31T21:49:28Z Re: 14 days return or 30days if faulty tech guy told me https://community.ee.co.uk/t5/Android-Devices/14-days-return-or-30days-if-faulty-tech-guy-told-me/m-p/1353842#M89219 <P>I'm having trouble with my s23 I've got 1 day left of cooling off period period left but the tech guy said I've got 30 days&nbsp; if the device is faulty. . .... I know I'm replying but does that right&nbsp; anyone?&nbsp;</P> Wed, 31 Jan 2024 21:46:15 GMT https://community.ee.co.uk/t5/Android-Devices/14-days-return-or-30days-if-faulty-tech-guy-told-me/m-p/1353842#M89219 Dazede 2024-01-31T21:46:15Z Re: 14 days return or 30days if faulty tech guy told me https://community.ee.co.uk/t5/Android-Devices/14-days-return-or-30days-if-faulty-tech-guy-told-me/m-p/1353853#M89221 <P>Under the Consumers Rights Act you have 30 days from delivery to claim a full refund if it is faulty. After this time you have to give the retailer an opportunity to repair or replace it before you can claim a refund.</P> Wed, 31 Jan 2024 22:20:18 GMT https://community.ee.co.uk/t5/Android-Devices/14-days-return-or-30days-if-faulty-tech-guy-told-me/m-p/1353853#M89221 XRaySpeX 2024-01-31T22:20:18Z Re: 14 days return or 30days if faulty tech guy told me https://community.ee.co.uk/t5/Android-Devices/14-days-return-or-30days-if-faulty-tech-guy-told-me/m-p/1353858#M89222 <P>Does this mean EE replaces with a new one ? or with a refurbished one .he told me I have one day left of cooling off</P> Wed, 31 Jan 2024 22:33:43 GMT https://community.ee.co.uk/t5/Android-Devices/14-days-return-or-30days-if-faulty-tech-guy-told-me/m-p/1353858#M89222 Dazede 2024-01-31T22:33:43Z Re: 14 days return or 30days if faulty tech guy told me https://community.ee.co.uk/t5/Android-Devices/14-days-return-or-30days-if-faulty-tech-guy-told-me/m-p/1353860#M89223 <P>No, you are entitled by law for your full money back in the 1st 30 days.</P> Wed, 31 Jan 2024 22:36:26 GMT https://community.ee.co.uk/t5/Android-Devices/14-days-return-or-30days-if-faulty-tech-guy-told-me/m-p/1353860#M89223 XRaySpeX 2024-01-31T22:36:26Z Re: 14 days return or 30days if faulty tech guy told me https://community.ee.co.uk/t5/Android-Devices/14-days-return-or-30days-if-faulty-tech-guy-told-me/m-p/1353870#M89224 <P>Does that include flexi plan monthly over 36 months too? Thanks in advance man</P> Wed, 31 Jan 2024 22:51:07 GMT https://community.ee.co.uk/t5/Android-Devices/14-days-return-or-30days-if-faulty-tech-guy-told-me/m-p/1353870#M89224 Dazede 2024-01-31T22:51:07Z Re: 14 days return or 30days if faulty tech guy told me https://community.ee.co.uk/t5/Android-Devices/14-days-return-or-30days-if-faulty-tech-guy-told-me/m-p/1353871#M89225 <P>The law does not distinguish between diff proprietary purchase schemes. Goods are either faulty or they're not!</P> Wed, 31 Jan 2024 22:55:24 GMT https://community.ee.co.uk/t5/Android-Devices/14-days-return-or-30days-if-faulty-tech-guy-told-me/m-p/1353871#M89225 XRaySpeX 2024-01-31T22:55:24Z