https://community.ee.co.uk/t5/Android-Devices/New-phone/m-p/1350645#M89102 <P>received my new Samsung Galaxy 23. (Didnt realise the 24 was dropping... Ragin)</P><P>Anyway I cant seem to make or receive calls. Everything else seems to be working fine but when I Dial out its instantly disconnected. Any ideas?&nbsp;</P><P>Also I cant find an email with my invoice anywhere... I need the number to claim the promo earbuds and cashback. Anyone know if this is saved anywhere or how I actually soeak to anyone&nbsp;@ EE to get them to send an email??&nbsp;</P> Tue, 23 Jan 2024 17:34:41 GMT Xbhoy 2024-01-23T17:34:41Z https://community.ee.co.uk/t5/Android-Devices/New-phone/m-p/1350645#M89102 <P>received my new Samsung Galaxy 23. (Didnt realise the 24 was dropping... Ragin)</P><P>Anyway I cant seem to make or receive calls. Everything else seems to be working fine but when I Dial out its instantly disconnected. Any ideas?&nbsp;</P><P>Also I cant find an email with my invoice anywhere... I need the number to claim the promo earbuds and cashback. Anyone know if this is saved anywhere or how I actually soeak to anyone&nbsp;@ EE to get them to send an email??&nbsp;</P> Tue, 23 Jan 2024 17:34:41 GMT https://community.ee.co.uk/t5/Android-Devices/New-phone/m-p/1350645#M89102 Xbhoy 2024-01-23T17:34:41Z https://community.ee.co.uk/t5/Android-Devices/New-phone/m-p/1350657#M89103 <P>All online or telesales purchases in the UK come with a statutory 14days "change of mind" right of return, not a luxury available to instore retail shop purchases.</P> <P>Presumably you have taken your working SIM from your old phone, and inserted into your new phone? If so - can you receive calls OK? Does the phone show coverage bars? Can you send &amp; receive text messages? Can you use mobile data?</P> Tue, 23 Jan 2024 18:10:07 GMT https://community.ee.co.uk/t5/Android-Devices/New-phone/m-p/1350657#M89103 bristolian 2024-01-23T18:10:07Z