topic Re: mobile phone in Android Devices

mobile phone

jmac65 — Wed, 03 Jan 2024 10:07:38 GMT

phone keeps going to voice mail. It is not on dnd and I am not sure what to do next. It is very inconvenient as my mother is ill at present and I need my phone more than ever

Re: mobile phone

Christopher_G — Wed, 03 Jan 2024 12:50:21 GMT

Hi @jmac65

Welcome to the community. I'm sorry to hear that your mother is unwell.

How long have you had this problem? Have you tried restarting the phone?

Chris

Re: mobile phone

jmac65 — Mon, 08 Jan 2024 15:54:20 GMT

I am constantly restarting the phone and it will only last for 1 call. I have had this for about 4 weeks and now it will also only charge to 85% then stop. It is very frustrating

Re: mobile phone

Katie_B — Mon, 08 Jan 2024 16:13:07 GMT

Thanks for getting back to us @jmac65.

Have you been able to report this to our technical care team?

I would recommend getting in touch so a full diagnostics can be completed.

Katie