topic Re: cant set up my email account on my galaxy s 23 in Android Devices

cant set up my email account on my galaxy s 23

mickyl57 — Sat, 09 Dec 2023 11:01:57 GMT

i cant get my email on the s23 keeps saying there was a problem signing in to your account enter password again ,ive spoke to samsung about this i had to load all phone details to p.c. then factory reset phone re install all details this didnt work either i am ready to send phone back.

Re: cant set up my email account on my galaxy s 23

Northerner — Sat, 09 Dec 2023 11:19:50 GMT

Hi @mickyl57

Which email account? (Hotmail, GMail etc)

Thanks

Re: cant set up my email account on my galaxy s 23

mickyl57 — Sat, 09 Dec 2023 11:24:11 GMT

its a blueyonder with virgin media

Re: cant set up my email account on my galaxy s 23

Northerner — Sat, 09 Dec 2023 13:49:24 GMT

Hi @mickyl57

Have you set up the account correctly with the correct settings/password. It's unlikely to be the phone rather you have entered the incorrect details.

https://community.virginmedia.com/t5/Help/Blueyonder-Email-settings/td-p/3369477

https://www.virginmedia.com/help/broadband/manage-email-account?_gl=1*avzhd5*_ga*ODcwNDU5NDc5LjE3MDIxMjk1MzI.*_ga_7NQRHWTHK9*MTcwMjEyOTUzNC4xLjEuMTcwMjEyOTcxNi41Ni4wLjA.

Thanks

Re: cant set up my email account on my galaxy s 23

mickyl57 — Sat, 09 Dec 2023 14:01:35 GMT

hi northerner been there all correct they are replacing the phone as i have done a factory reset to no avail

Re: cant set up my email account on my galaxy s 23

XRaySpeX — Sat, 09 Dec 2023 17:33:56 GMT

Are you talking about using your Blueyonder email addy as the username for your MyEE a/c?

Re: cant set up my email account on my galaxy s 23

mickyl57 — Sat, 09 Dec 2023 18:15:49 GMT

no using it through samsung mail as an email account, getting issued a new phone as factory reset didnt help

Re: cant set up my email account on my galaxy s 23

XRaySpeX — Sat, 09 Dec 2023 18:56:46 GMT

Try the GMail app. I find Samsung Mail not very good.

Re: cant set up my email account on my galaxy s 23

Hammer1066 — Tue, 13 Feb 2024 14:10:25 GMT

Having trouble setting my email account

Re: cant set up my email account on my galaxy s 23

XRaySpeX — Tue, 13 Feb 2024 15:13:59 GMT

@Hammer1066 : What trouble exactly?

Who is your email provider? What have you put as the Incoming Server settings (all of them) in your Mail app, obscuring your name?