https://community.ee.co.uk/t5/Android-Devices/Pixel-7-pro-broke/m-p/1323752#M88273 <P>Hi all I was just sitting here on my phone (pixel 7 pro) and all of a sudden it got hot, I was on a messenger call and charging when it happened and I have done this before a few times and had no issues, so I put the phone down and picked it up about a couple mins later and I heard a rattler from the inside, what should I do as I didn't actually get insurance when I started my contract. Any help would be amazing?</P><HR /><P>&nbsp;</P> Mon, 06 Nov 2023 02:16:21 GMT Plex01 2023-11-06T02:16:21Z https://community.ee.co.uk/t5/Android-Devices/Pixel-7-pro-broke/m-p/1323752#M88273 <P>Hi all I was just sitting here on my phone (pixel 7 pro) and all of a sudden it got hot, I was on a messenger call and charging when it happened and I have done this before a few times and had no issues, so I put the phone down and picked it up about a couple mins later and I heard a rattler from the inside, what should I do as I didn't actually get insurance when I started my contract. Any help would be amazing?</P><HR /><P>&nbsp;</P> Mon, 06 Nov 2023 02:16:21 GMT https://community.ee.co.uk/t5/Android-Devices/Pixel-7-pro-broke/m-p/1323752#M88273 Plex01 2023-11-06T02:16:21Z https://community.ee.co.uk/t5/Android-Devices/Pixel-7-pro-broke/m-p/1323758#M88274 <P>Hello <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4139248">@Plex01</a></SPAN>.&nbsp;</P> <P>If your phone is hot to touch I would recommend removing your charger and not touching your phone.&nbsp;</P> <P>I would recommend using a different phone and <A href="https://ee.co.uk/contact-ee" target="_blank">getting in touch with our technical care team</A>, this will let the team complete a full diagnostics.&nbsp;</P> <P>Katie</P> Mon, 06 Nov 2023 07:38:40 GMT https://community.ee.co.uk/t5/Android-Devices/Pixel-7-pro-broke/m-p/1323758#M88274 Katie_B 2023-11-06T07:38:40Z