topic Re: I cannot send MMS messages - it says the network is not set up in Android Devices

I cannot send MMS messages - it says the network is not set up

Photon — Wed, 04 Oct 2023 07:45:27 GMT

If I try to send an MMS message, it does not go and says the service is not activated. What can I do to activate it?

Re: I cannot send MMS messages - it says the network is not set up

Northerner — Wed, 04 Oct 2023 08:39:00 GMT

Hi @Photon

Are you on ee PAYG or pay monthly contract.

Can you receive text messages.

Thanks

Re: I cannot send MMS messages - it says the network is not set up

Photon — Wed, 04 Oct 2023 08:44:21 GMT

Contract but I am in France. Text messages are no problem. It seems to be MMS.

Thanks

Re: I cannot send MMS messages - it says the network is not set up

Leanne_T — Wed, 04 Oct 2023 11:00:50 GMT

Thanks for coming here @Photon

Are you on pay monthly or pay as you go?

Could you send MMS messages when in the UK?

Leanne 🙂

Re: I cannot send MMS messages - it says the network is not set up

Photon — Wed, 04 Oct 2023 12:02:05 GMT

Thanks,

I am on a sim only monthly deal, and I could send them from the UK. I have tried most things recommended on the Internet but none worked.

Peter

Re: I cannot send MMS messages - it says the network is not set up

Leanne_T — Wed, 04 Oct 2023 12:11:08 GMT

Thanks @Photon

MMS messages are chargeable, have you checked if you have a spend cap set up and adjusted this to send the messages?

Please see the How Do I Set Up and Manage Spend Cap? Help page for full details 🙂

Leanne

Re: I cannot send MMS messages - it says the network is not set up

Photon — Wed, 04 Oct 2023 12:27:12 GMT

By the way, I am connected to the internet.

Re: I cannot send MMS messages - it says the network is not set up

Photon — Wed, 04 Oct 2023 13:04:47 GMT

Thanks. Yes, it might be that it is my Plan. I have solved the problem using Google messages on my computer.

Thank you for your help.

Re: I cannot send MMS messages - it says the network is not set up

Leanne_T — Wed, 04 Oct 2023 13:31:43 GMT

No problem @Photon

You would need to be using the roaming network to send the picture message and this would be charged.

Leanne 🙂

Re: I cannot send MMS messages - it says the network is not set up

Photon — Sat, 14 Oct 2023 10:42:14 GMT

Hello. I have a SIM only deal but with free roaming. I am in France. I can send MMS message to UK numbers (even from France) but if I try to send a picture to any French number, I get the "service not activated" message. This happens even if I am connected to the wi-fi. Is there anything I can do. WhatsApp works OK, too,