topic Re: Galaxy buds live - water damage in Android Devices

Galaxy buds live - water damage

Reece91GM — Mon, 28 Aug 2023 09:13:59 GMT

Hey , I have galaxy buds live added on to my phone contract.... Stupidly they ended up in water and now don't seem to work (unsurprisingly) is there anything I can do to repair or replace via my contract with EE?

☺️🙏🙌🙏

Re: Galaxy buds live - water damage

Chris_B — Mon, 28 Aug 2023 09:17:34 GMT

@Reece91GM Unfortunately you’ll have to purchase new. Your phone or insurance you might have for your phone has nothing todo with this product .

Re: Galaxy buds live - water damage

Reece91GM — Mon, 28 Aug 2023 09:19:59 GMT

Do they not have any warranty period I only added them to my contract less than a year ago

Re: Galaxy buds live - water damage

Chris_B — Mon, 28 Aug 2023 13:26:51 GMT

@Reece91GM Warranty doesn’t cover damage, warranty it’s for faulty products not water ingress.