topic Re: Requesting the network unlock key in Android Devices

Requesting the network unlock key

cnishantha9 — Tue, 22 Aug 2023 04:06:37 GMT

Hello,

I have a samsung galaxy s5 mini from EE. It's currently network locked. how can I get the unlock key?

Thank you

Re: Requesting the network unlock key

cnishantha9 — Tue, 22 Aug 2023 04:41:05 GMT

Hello,

I have a Samsung galaxy s5 mini phone locked to EE network. I got the unlock code from the EE device unlock webpage by entering the device IMEI number. When I enter the unlock code showing a error message "network unlock unsuccessful". Do I need to connect to the EE network before enter the unlock code?

Thank You

Re: Requesting the network unlock key

Christopher_G — Tue, 22 Aug 2023 07:22:38 GMT

Hi @cnishantha9

If you put another network's SIM card in the phone, it should ask for the unlock code. An EE SIM would work in an EE locked phone.

Chris

Re: Requesting the network unlock key

cnishantha9 — Tue, 22 Aug 2023 09:26:01 GMT

Thank you for replying, I got the 8 digit network unlock key from EE, but not the MCK (defreeze) key.

thank you

Re: Requesting the network unlock key

Leanne_T — Tue, 22 Aug 2023 11:17:47 GMT

Hi @cnishantha9

Thanks for coming here.

Could you try the steps on this post here - Solved: Re: Mck code how do i get it - The EE Community the solution should help you get the device unlocked 🙂

Leanne.

Re: Requesting the network unlock key

XRaySpeX — Tue, 22 Aug 2023 12:07:56 GMT

Posted in the open:

@cnishantha9 wrote:

Hello,

I tried to unlock my samsung s5 device locked to EE. Using EE unlock device web page I only get the network unlock key. I can't find the MCK key. After reading some community posts I found usually generated key is 16 digit number, that contain both unlock key and MCK key. But I got only 8 digit key. I'm attaching a screen shot of the generated key. If you have any solution please let me know.

Thank you

[Mod edit: Image rejected due to it containing private information.]

Re: Requesting the network unlock key

cnishantha9 — Tue, 22 Aug 2023 11:55:45 GMT

Hello, thank you for replying,

Problem is I'm getting only 8 digit number, not a 16 digit.

Thank you

Re: Requesting the network unlock key

XRaySpeX — Tue, 22 Aug 2023 12:05:02 GMT

Yes, it's only an 8-digit no. "for the next bit". Have you followed thru' to "Unlock your Samsung device"?

Re: Requesting the network unlock key

cnishantha9 — Tue, 22 Aug 2023 14:00:37 GMT

thank you for your reply,

Yes, I click the " Unlock your Samsung device" link.. and it takes me back to the 'How do I unlock' page, asking me to put in my IMEI again! I'm stuck in this step.

Thank you