topic Re: Puk code in Android Devices

Puk code

Roseandjoe — Sun, 04 Jun 2023 09:13:49 GMT

Puk code

Re: Puk code

XRaySpeX — Sun, 04 Jun 2023 11:30:33 GMT

You'll find the PUK, to unblock your SIM after too many incorrect PIN attempts, in your online MyEE under Menu > Account Settings > Unlock your SIM.

Re: Puk code

bbob90 — Mon, 24 Jul 2023 09:14:53 GMT

There is no Menu option in My EE. The app also doesn't work at the moment. Any workaround?

Thanks

Re: Puk code

Leanne_T — Mon, 24 Jul 2023 09:16:58 GMT

Hi @bbob90

Thanks for coming here.

Could you try these steps to locate the PUK, please log in using this link My Account (ee.co.uk) > Manage your SIM/eSIM, this will show under unlock your phone.

Or, if you select Home > Plans and Subscriptions > Phones and Devices > eSIM/SIM replace > select cancel and the PUK will show.

Leanne.

Re: Puk code

Alex_M — Mon, 24 Jul 2023 09:18:15 GMT

Hi @bbob90,

You can get your PUK code on the right-hand side of this page.

Thanks,
Alex

Re: Puk code

bbob90 — Mon, 24 Jul 2023 09:19:42 GMT

Yes, that worked! Thank you

Re: Puk code

bbob90 — Mon, 24 Jul 2023 09:20:13 GMT

Thanks!

Re: Puk code

Leanne_T — Mon, 24 Jul 2023 09:34:19 GMT

Thanks for letting us know @bbob90

Leanne 🙂