topic Re: Google Pixel Fold on EE in Android Devices

Google Pixel Fold on EE

djmac20 — Sun, 14 May 2023 17:52:05 GMT

What's the story on the shiny new Google Pixel Fold?

Will it be coming to EE?

When will pre-orders open?

How are the contract offers priced?

As a Galaxy Z Fold 3 user I am ready to pull the trigger on this upgrade. Take my money EE!

Thanks

Re: Google Pixel Fold on EE

Chris_B — Sun, 14 May 2023 18:09:53 GMT

@djmac20 You might want to read THIS

Re: Google Pixel Fold on EE

djmac20 — Tue, 30 May 2023 07:43:50 GMT

OK guys it's officially May 30th! That was a painful 2 weeks of waiting, but now we are here. Where are the EE Pixel Folds pricing and plans?? The EE website has not been updated as far as I can tell: https://ee.co.uk/new-at-ee

and https://newsroom.ee.co.uk/google-pixel-7a-and-google-pixel-fold-available-on-ees-award-winning-5g-network/

Re: Google Pixel Fold on EE

cf9292 — Tue, 30 May 2023 11:25:28 GMT

I too am waiting for this. Been checking the website all morning. Why are there no pixel fold plans yet?

Re: Google Pixel Fold on EE

cf9292 — Tue, 30 May 2023 11:26:13 GMT

Anybody know when the plans will be released?

Re: Google Pixel Fold on EE

Katie_B — Tue, 30 May 2023 14:38:41 GMT

Afternoon,

The Pixel Fold can be found HERE to pre-order.

Katie 🙂

Re: Google Pixel Fold on EE

muddybeard — Sat, 03 Jun 2023 01:57:40 GMT

I had registered for the EE pre-order email which never arrived. I've found this thread now and the pre-order page no longer exists. Does this mean pre-orders are over and I'm due another long wait?

Re: Google Pixel Fold on EE

Katie_B — Sat, 03 Jun 2023 06:01:16 GMT

Hello @muddybeard.

I am sorry to hear you never received your pre-order email.

All information regarding the Google Pixel Fold can be found by visiting the EE Online Shop.

Katie

Re: Google Pixel Fold on EE

JackShaw — Sat, 03 Jun 2023 07:22:15 GMT

@Katie_B

There is literally no information about the fold on the ee website. The device has been removed from the site completely

Jack

Re: Google Pixel Fold on EE

Cjay81 — Sat, 03 Jun 2023 09:31:00 GMT

Reports are saying stock supplies were small which is why EE and other carriers have stopped selling

They'll probably be delays for the people who got their orders in

Re: Google Pixel Fold on EE

Halfman — Sat, 03 Jun 2023 10:15:37 GMT

Dont ever rely on the website to register for the pixel fold as it never ever works. I use to do it myself, register for certain types of phones over the years and all I got back was confirmation stating I have registered. I never got an email/reply to say the item is in stock or to even contact EE . (Just a waste of time if you ask me)

I prefer to check websites or just contact EE.

I guess I may be one of the lucky ones as I have my order number for the pixel fold . (I did pre order 30 may)

EE website no longer shows the pixel fold. They don't even put and explanation on their website so customers are aware of the reason pr why.

Hopefully those who still want one will be able to pre order soon as they come available again.

You ccan always contact EE direct and try and get and answer as to what exactly is happening with pre orders or why their website now shows a blank screen regarding the fold.

Re: Google Pixel Fold on EE

JackShaw — Sat, 03 Jun 2023 13:04:15 GMT

@Halfman

Thanks for your reply. I didn't receive an email about this and I appear to have missed the boat. A banner stating that they had sold out and whether they were expecting more would have been helpful. Instead of removing all existence of the device from the website. Terrible communication to customers!

Re: Google Pixel Fold on EE

Halfman — Sun, 04 Jun 2023 17:40:56 GMT

Is the pixel fold pre orders still going ahead at lauch which hopefully is still 27/28 June or as the date changed .

Is there anything you can tell us or confirm since the pixel fold is now taken off your website.

Re: Google Pixel Fold on EE

Halfman — Mon, 05 Jun 2023 10:55:48 GMT

The pixel fold as been removed from the EE website due to low stock levels. I guess the demand for the pixel fold is bigger than what Google anticipated, so they didn't supply than many.

If EE was to keep the pixel fold on the website it will just mean they will end up with a bag log and customers will not be able to get a fold until a later date . Which I guess no one is sure of at the moment.

Fingers cross for u all.

I should still be getting mine on the release date.

Keep your eyes on the website and don't bother registering as it never works .I have tried it over the 7 years and never got a reply to state they have stock in. Call them and keep your eye on the website is the best option . Thats how I got mine.

Anyone else got a pre order confirmed .

Re: Google Pixel Fold on EE

JackShaw — Mon, 05 Jun 2023 11:26:10 GMT

I guessed that was the problem, but completely removing it with no explanation is plain bad communication to their customers. All other carriers at least still display the plans for the phone

Re: Google Pixel Fold on EE

LemurTango — Sat, 08 Jul 2023 09:47:21 GMT

I pre-ordered my Pixel Fold on 01/06/23 and have heard NOTHING since. I've been in constant contact with the sales representative that I placed my order with, but he keeps replying that Google are not telling EE any dates. He went onto say that they've been told to stop taking pre-orders.

Re: Google Pixel Fold on EE

Katie_B — Sat, 08 Jul 2023 10:51:28 GMT

Hello @LemurTango.

How did you place your order?

We have been advised by Google that due to global overwhelming demand, they are not able to provide guidance on future stock availability from 7 June 2023. As a result, we have made the decision to not take further pre-orders on the Google Pixel Fold. In the meantime customers can pre-register their interest for Pixel Fold at What's new at EE, and we'll contact them once stock becomes available.

Katie

Re: Google Pixel Fold on EE

LemurTango — Sat, 08 Jul 2023 11:25:49 GMT

Hello,

I called and asked about upgrading my handset to a Pixel Fold on the 1st June. The sales representative said it would be a pre-order as the handset was stated for a end of June release. I said that was fine, went through the process and was informed that the handset would be mailed out to me the day before official release so I would receive it the day of release. At the time Google themselves were stating an end of June release window. Now, as time has gone on, the representative has been unable to provide an update on the release date and went on to inform me that they were no longer taking pre-orders but those that have have already pre-ordered would still receive the handset soon, before the end of August date now quoted by Google. I'm obviously still waiting.

LemurTango

Re: Google Pixel Fold on EE

Katie_B — Sat, 08 Jul 2023 12:00:57 GMT

Hi @LemurTango.

As soon as there is an update regarding taking orders our what's new page will be updated. I would also recommend registering your interested so you are notified right away.

Katie