https://community.ee.co.uk/t5/Android-Devices/samsung-a32/m-p/1255507#M86162 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3645009">@hellsdaemon</a></SPAN>,</P> <P>Welcome to the EE Community. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>I'm sorry to hear your phone has stopped working.</P> <P>Which error message do you see when trying to login to My EE?</P> <P>Do you see the same message in the app and online?</P> <P>James</P> Wed, 24 May 2023 12:45:53 GMT James_B 2023-05-24T12:45:53Z https://community.ee.co.uk/t5/Android-Devices/samsung-a32/m-p/1255466#M86161 <P>Hey so my Samsung A32 over the past 24hrs has completely died. It started with a reset loup and now it won't turn on at all. I have tried all i can think to do but no luck. And to top it off I cant seem to log into my ee account all I get is an error message, so i cant ever upgrade my phone as i was due for one anyway. Does anyone have any ideas?</P><P>&nbsp;</P> Wed, 24 May 2023 10:29:15 GMT https://community.ee.co.uk/t5/Android-Devices/samsung-a32/m-p/1255466#M86161 hellsdaemon 2023-05-24T10:29:15Z https://community.ee.co.uk/t5/Android-Devices/samsung-a32/m-p/1255507#M86162 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3645009">@hellsdaemon</a></SPAN>,</P> <P>Welcome to the EE Community. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>I'm sorry to hear your phone has stopped working.</P> <P>Which error message do you see when trying to login to My EE?</P> <P>Do you see the same message in the app and online?</P> <P>James</P> Wed, 24 May 2023 12:45:53 GMT https://community.ee.co.uk/t5/Android-Devices/samsung-a32/m-p/1255507#M86162 James_B 2023-05-24T12:45:53Z