https://community.ee.co.uk/t5/Android-Devices/Warranty-coverage/m-p/1249818#M86024 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3583742">@siany2023</a></SPAN>,</P> <P>Welcome to the EE Community. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>It sounds like the charging cable may have been damaged. Have you tried using the TCL plug with a different cable?</P> <P>James</P> Wed, 03 May 2023 07:09:34 GMT James_B 2023-05-03T07:09:34Z https://community.ee.co.uk/t5/Android-Devices/Warranty-coverage/m-p/1249740#M86014 <P>Does warranty cover a faulty charging plug? My TCL devices doesn't charge very well using a different make of plug.&nbsp; The device charges <FONT>extremerly</FONT> slow. If I wiggle the USB connection it will charge but again only slowly.</P><P>I have had my device for just under 3 months? I am on contract&nbsp;</P><P>can anyone advise me on what action to take to resolve my issue please????</P> Tue, 02 May 2023 20:36:59 GMT https://community.ee.co.uk/t5/Android-Devices/Warranty-coverage/m-p/1249740#M86014 siany2023 2023-05-02T20:36:59Z https://community.ee.co.uk/t5/Android-Devices/Warranty-coverage/m-p/1249818#M86024 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3583742">@siany2023</a></SPAN>,</P> <P>Welcome to the EE Community. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>It sounds like the charging cable may have been damaged. Have you tried using the TCL plug with a different cable?</P> <P>James</P> Wed, 03 May 2023 07:09:34 GMT https://community.ee.co.uk/t5/Android-Devices/Warranty-coverage/m-p/1249818#M86024 James_B 2023-05-03T07:09:34Z