https://community.ee.co.uk/t5/Android-Devices/Already-upgraded-my-phone/m-p/1246812#M85945 <P>Have you had to upgrade my phone as Google pixel 3, which you have on this account, has overheated, and wasn't safe to use, so I had to dispose of, as recommended by local phone shopI have upgraded to Samsung s20, which I have bought and are using. Please update your records. Thanks</P> Sat, 22 Apr 2023 13:00:35 GMT chrissharp1307 2023-04-22T13:00:35Z https://community.ee.co.uk/t5/Android-Devices/Already-upgraded-my-phone/m-p/1246812#M85945 <P>Have you had to upgrade my phone as Google pixel 3, which you have on this account, has overheated, and wasn't safe to use, so I had to dispose of, as recommended by local phone shopI have upgraded to Samsung s20, which I have bought and are using. Please update your records. Thanks</P> Sat, 22 Apr 2023 13:00:35 GMT https://community.ee.co.uk/t5/Android-Devices/Already-upgraded-my-phone/m-p/1246812#M85945 chrissharp1307 2023-04-22T13:00:35Z https://community.ee.co.uk/t5/Android-Devices/Already-upgraded-my-phone/m-p/1246826#M85946 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/872315">@chrissharp1307</a>&nbsp; &nbsp;The phone you use is up to you and EE don’t need to know this. &nbsp;This is also a public forum not customer services.&nbsp;<BR />And your old phone just needed a new battery as it was that causing it to get hot. &nbsp; &nbsp;Batteries get hot when they get are being drained fast and the older the battery is the less power it holds and this has a knock on effect of draining faster.&nbsp;</P> Sat, 22 Apr 2023 13:53:08 GMT https://community.ee.co.uk/t5/Android-Devices/Already-upgraded-my-phone/m-p/1246826#M85946 Chris_B 2023-04-22T13:53:08Z