topic Re: When I send a text to one of my contacts I get a message 'Not delivered'. in Android Devices

When I send a text to one of my contacts I get a message 'Not delivered'.

KernowJac — Sat, 08 Apr 2023 08:09:22 GMT

Why do I get 'Not delivered' message when I text one of my contacts? This started a few days ago. I can text anyone else and I can receive texts from this contact but I can't reply.

Re: When I send a text to one of my contacts I get a message 'Not delivered'.

Christopher_G — Sat, 08 Apr 2023 11:24:54 GMT

Hi @KernowJac

Welcome to the community.

Are you able to call that number?

Chris

Re: When I send a text to one of my contacts I get a message 'Not delivered'.

KernowJac — Sat, 08 Apr 2023 11:41:47 GMT

Yes I am

Re: When I send a text to one of my contacts I get a message 'Not delivered'.

Christopher_G — Sat, 08 Apr 2023 11:58:58 GMT

Do you know if they're having problems receiving messages from other contacts, @KernowJac?

Chris

Re: When I send a text to one of my contacts I get a message 'Not delivered'.

KernowJac — Sat, 08 Apr 2023 12:11:00 GMT

No they're not, it's just I can't text them

Re: When I send a text to one of my contacts I get a message 'Not delivered'.

Christopher_G — Sat, 08 Apr 2023 14:07:25 GMT

I'm unsure on whether this is a problem with you not being able to send a message to them or them being able to receive a message from you, @KernowJac.

I would recommend speaking with our technical support team so they can check everything from our side for you. Hopefully they can get to the bottom of the problem.

Chris