https://community.ee.co.uk/t5/Android-Devices/WhatsApp/m-p/1239241#M85618 <P>Hi,</P><P>I needed to revert from S23 Ultra to my old phone.</P><P>WhatsApp backed up to Google etc. But it wouldn't load, kept crashing. Presumably, corrupted backup somehow.</P><P>WhatsApp support is useless. They haven't helped. Google the same. Does anyone have any ideas.? Over the years, I'm looking at losing over half a million messages. Some for work, some personal and sentimental.</P> Wed, 22 Mar 2023 16:05:22 GMT EfasChris 2023-03-22T16:05:22Z https://community.ee.co.uk/t5/Android-Devices/WhatsApp/m-p/1239241#M85618 <P>Hi,</P><P>I needed to revert from S23 Ultra to my old phone.</P><P>WhatsApp backed up to Google etc. But it wouldn't load, kept crashing. Presumably, corrupted backup somehow.</P><P>WhatsApp support is useless. They haven't helped. Google the same. Does anyone have any ideas.? Over the years, I'm looking at losing over half a million messages. Some for work, some personal and sentimental.</P> Wed, 22 Mar 2023 16:05:22 GMT https://community.ee.co.uk/t5/Android-Devices/WhatsApp/m-p/1239241#M85618 EfasChris 2023-03-22T16:05:22Z https://community.ee.co.uk/t5/Android-Devices/WhatsApp/m-p/1239259#M85619 <P>Does the info on the following link help? WhatsApp isn't a service that EE provide or can directly assist with.</P> <P><A href="https://faq.whatsapp.com/618575946635920/?cms_platform=android" target="_blank" rel="noopener">https://faq.whatsapp.com/618575946635920/?cms_platform=android</A>&nbsp;</P> Wed, 22 Mar 2023 17:46:22 GMT https://community.ee.co.uk/t5/Android-Devices/WhatsApp/m-p/1239259#M85619 bristolian 2023-03-22T17:46:22Z