topic Galaxy watch 4 overheating in Android Devices

Galaxy watch 4 overheating

Pedro80 — Sun, 19 Feb 2023 20:03:16 GMT

Watch overheating after 2 minutes using LTE. No issues on Bluetooth, everything else working fine and Checked for updates etc. But tried this on LTE 3 times and has done it every time

Re: Galaxy watch 4 overheating

Chris_B — Sun, 19 Feb 2023 21:03:41 GMT

@Pedro80 The device getting hot is the battery consumption. The battery is being depleted so it get hot. Have you tried factory resetting the Watch ? If you do this make sure you keep the data tariff when given the option to do so, you’ll then be able to restore the tariff back on the watch.

Re: Galaxy watch 4 overheating

Pedro80 — Fri, 24 Feb 2023 16:25:07 GMT

Thanks have tried this couple of times and watch overheating after 5 minutes

Re: Galaxy watch 4 overheating

Christopher_G — Fri, 24 Feb 2023 18:58:44 GMT

OK thanks, @Pedro80

I'd recommend speaking to our Mobile Care team so they can help you with this. Let us know how you get on.

Chris