topic Re: Can't hear caller and they can't hear ms in Android Devices

Can't hear caller and they can't hear ms

Gemmaor — Sat, 18 Feb 2023 14:10:56 GMT

For the last few days I haven't been able to hear callers and they can't hear me. Yet music plays fine and my Whatsapp calls work perfectly. I obviously can't call EE because they wouldn't hear me, and messaging is unavailable according to the app. Any advice appreciated. I have a Samsung S21 Ultra 5g and I have tried using in various postcodes so know it isn't a local network issue. Thanks!

Re: Can't hear caller and they can't hear ms

Northerner — Sat, 18 Feb 2023 15:25:47 GMT

Hi @Gemmaor

Try restarting your device.

Can you also try on speaker when on call to see if that works?

Thanks

Re: Can't hear caller and they can't hear ms

Gemmaor — Sat, 18 Feb 2023 15:53:38 GMT

I restarted and it worked! Can't believe I didn't think of that. Thanks so
much