topic Re: Locked out of phone in Android Devices

Locked out of phone

Johnboy66 — Fri, 20 Jan 2023 14:20:42 GMT

Hi, for some reason I have forgot my pattern to open my phone, it’s a Samsung s20fe.

I have tried many times and I have to wait 24 hrs to retry.

I have not got remote unlock set up any ideas.

Re: Locked out of phone

Christopher_G — Fri, 20 Jan 2023 16:08:30 GMT

Hi @Johnboy66

Welcome to the community.

This Samsung article says that, if you can't remember the pattern and have remote unlock switched off, you will have to reset the phone to factory settings.

If you have previously backed up your device, you'll be able to restore that backup.

Chris

Re: Locked out of phone

Johnboy66 — Fri, 20 Jan 2023 16:14:31 GMT

Hi Chris, that’s what I thought I would have to do. Not sure if I have backed up anything.

I will have one more attempt in the morning and if not successful I will bite the bullet and reset it.

Re: Locked out of phone

Christopher_G — Fri, 20 Jan 2023 16:16:25 GMT

Good luck, @Johnboy66.

Hopefully it comes back to you.

Chris

Re: Locked out of phone

colinsterry — Sat, 10 Jun 2023 14:27:32 GMT

My phone is locked and showing a padlock symbol, but I dont know how to open the phone, can you help

Re: Locked out of phone

colinsterry — Sat, 10 Jun 2023 14:28:52 GMT

I have a padlock showing on my screen, and I cant do anything with the phone, can you help?

Re: Locked out of phone

colinsterry — Sat, 10 Jun 2023 14:29:54 GMT

Can someone help me?

Re: Locked out of phone

Katie_B — Sun, 11 Jun 2023 07:04:37 GMT

Hi @colinsterry.

Welcome to the community.

What phone do you have?

Katie

Re: Locked out of phone

colinsterry — Sun, 11 Jun 2023 13:13:33 GMT

Hi Katie, Thank you so much for replying to my problem, I have a Google Pisel 6 phone.

Thank You

Colin

Re: Locked out of phone

colinsterry — Sun, 11 Jun 2023 13:15:35 GMT

Sorry, its a Google Pixel 6

Colin

Re: Locked out of phone

Katie_B — Sun, 11 Jun 2023 13:53:52 GMT

Hi @colinsterry.

Does this look like a security lock on your phone?

For example you can set one up with a PIN choose by yourself which then lets you gain access to your phone once entering?

If not, is it asking for a PUK code?

Speak soon,

Katie

Re: Locked out of phone

Fari — Tue, 16 Apr 2024 21:00:22 GMT

I’m locked out of my Galaxy s24 don’t t remember setting up a pin

Re: Locked out of phone

Katie_B — Wed, 17 Apr 2024 06:23:29 GMT

Hi @Fari.

Thanks for coming here.

What message are you seeing that asks you for a PIN?

Could it be a SIM PIN you are being asked for?

Katie