https://community.ee.co.uk/t5/Android-Devices/QC-Tested-sticker-over-broken-manufacturer-seal/m-p/1219923#M84969 <P>I’ve just ordered a Samsung tablet. It was supposed to be brand new but the Samsung seal was broken with a “QC tested” sticker placed over the top. I’ve been with EE/Orange for 15 years and never had an item with a broken seal before. Could anybody advise on wether this is a refurbed product or not?&nbsp;</P> Sun, 15 Jan 2023 05:05:52 GMT Kellett30005 2023-01-15T05:05:52Z https://community.ee.co.uk/t5/Android-Devices/QC-Tested-sticker-over-broken-manufacturer-seal/m-p/1219923#M84969 <P>I’ve just ordered a Samsung tablet. It was supposed to be brand new but the Samsung seal was broken with a “QC tested” sticker placed over the top. I’ve been with EE/Orange for 15 years and never had an item with a broken seal before. Could anybody advise on wether this is a refurbed product or not?&nbsp;</P> Sun, 15 Jan 2023 05:05:52 GMT https://community.ee.co.uk/t5/Android-Devices/QC-Tested-sticker-over-broken-manufacturer-seal/m-p/1219923#M84969 Kellett30005 2023-01-15T05:05:52Z https://community.ee.co.uk/t5/Android-Devices/QC-Tested-sticker-over-broken-manufacturer-seal/m-p/1219942#M84972 <P>Hi @Kellett300005.</P> <P>I'm sorry that this has happened.</P> <P>I'd recommend notifying our Customer Care team so they can check to see what has happened with this.</P> <P>Jon</P> Sun, 15 Jan 2023 08:43:03 GMT https://community.ee.co.uk/t5/Android-Devices/QC-Tested-sticker-over-broken-manufacturer-seal/m-p/1219942#M84972 Jon_K 2023-01-15T08:43:03Z