https://community.ee.co.uk/t5/Android-Devices/Network-issues/m-p/1201015#M84434 <P>I am unable to make or receive calls at my house. I returned the handset back to EE over a week now and they failed to send me a text message to let me know they have received the phone. EE mislead their customer by stating that once they received your device it will be process within 48 hours.I have been waiting over 7 days now to get some kind of acknowledgment that they have the handset.</P><P>&nbsp;</P> Mon, 21 Nov 2022 22:22:43 GMT lujohn_2son 2022-11-21T22:22:43Z https://community.ee.co.uk/t5/Android-Devices/Network-issues/m-p/1201015#M84434 <P>I am unable to make or receive calls at my house. I returned the handset back to EE over a week now and they failed to send me a text message to let me know they have received the phone. EE mislead their customer by stating that once they received your device it will be process within 48 hours.I have been waiting over 7 days now to get some kind of acknowledgment that they have the handset.</P><P>&nbsp;</P> Mon, 21 Nov 2022 22:22:43 GMT https://community.ee.co.uk/t5/Android-Devices/Network-issues/m-p/1201015#M84434 lujohn_2son 2022-11-21T22:22:43Z https://community.ee.co.uk/t5/Android-Devices/Network-issues/m-p/1201102#M84437 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3252447">@lujohn_2son</a>,</P> <P>Welcome to the EE Community. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>Our Customer Care Team will be happy to check the status of your return if you <A href="https://ee.co.uk/contact-ee" target="_blank">get in touch</A>.</P> <P>Thanks</P> <P>James</P> Tue, 22 Nov 2022 09:29:19 GMT https://community.ee.co.uk/t5/Android-Devices/Network-issues/m-p/1201102#M84437 James_B 2022-11-22T09:29:19Z