topic 5g in Android Devices

5g

Sam82019 — Thu, 22 Sep 2022 10:25:53 GMT

Hi.

I have a Google pixel 6 pro and I would like to turn off the 5g, when my phone has connected to 5g I can't use the internet I have apps for work that I need to use. I have watched tube videos and there is an option witch I haven't got?? Can anyone help?

Re: 5g

Northerner — Thu, 22 Sep 2022 11:21:02 GMT

Hi @Sam82019

Unless the setting is within your network settings, then it cannot be disabled.

The issue with the internet on 5G is this everywhere or just one place?

Thanks

Re: 5g

Sam82019 — Fri, 23 Sep 2022 12:01:19 GMT

Hi northerner, it is everywhere when the phone connects to 5g

Thanks

Re: 5g

Leanne_T — Fri, 23 Sep 2022 13:04:14 GMT

Hi @Sam82019

In this case, please call us on 150 and our Tech Gurus will get this looked into for you.

Leanne.