topic Re: Galaxy Watch4 LTE with non Samsung phone UK (EE) in Android Devices

Galaxy Watch4 LTE with non Samsung phone UK (EE)

GPRob — Fri, 12 Aug 2022 11:45:13 GMT

I purchased a Galaxy Watch4 LTE with a view to use the LTE feature so I am always connected for notifications with work.

On Pairing it says the LTE plans are not supported with my device (Pixel 6 on EE).

I see there is a workaround using a Samsung phone to setup the plan then switch back to the Pixel but I don't have access to a Samsung phone to do this.

Has anyone else got it working? Or a case of returning the watch. I see mixed outcomes on this forum.

Re: Galaxy Watch4 LTE with non Samsung phone UK (EE)

MozzaSec — Fri, 12 Aug 2022 11:56:09 GMT

@GPRob

Have you downloaded the Watch app for Samsung, as I am sure I have setup a Moto Razr with a Samsung watch with data in the past..

I would just return the watch, as there are so many reports of bugs with the Galaxy Watch 4 and none Samsung Phones, features missing and just a bad experience all round.

I would wait for the Pixel Watch...

Re: Galaxy Watch4 LTE with non Samsung phone UK (EE)

GPRob — Fri, 12 Aug 2022 11:58:10 GMT

Yes, I have the phone paired through bluetooth and working ok just wanted to make use of the LTE feature.

I have seen previews of the Pixel watch and the domed display looks like it could be easily caught and marked, at least with the Galaxy Watch4 its shielded partly by the watch bezel.

Re: Galaxy Watch4 LTE with non Samsung phone UK (EE)

MozzaSec — Fri, 12 Aug 2022 11:59:21 GMT

@GPRob

There is a Samsung App for the watch, which is used to setup LTE connections, have you gone through the App? Or direct on the phone

Re: Galaxy Watch4 LTE with non Samsung phone UK (EE)

GPRob — Fri, 12 Aug 2022 12:04:15 GMT

Only on the Galaxy Wearable app on the phone. Is the app called the same on the phone?

Re: Galaxy Watch4 LTE with non Samsung phone UK (EE)

MozzaSec — Fri, 12 Aug 2022 12:07:43 GMT

Yeah its called the Wearable App (Galaxy Wear) app in the app store...

You have got the seperate watch data add on as well??

https://ee.co.uk/help/help-new/getting-started-and-upgrading/using-your-phone-features/what-samsung-devices-are-compatible-with-the-samsung-galaxy-watch-4g

Re: Galaxy Watch4 LTE with non Samsung phone UK (EE)

GPRob — Fri, 12 Aug 2022 12:19:07 GMT

This is the issue, when I select the mobile data plan tab. I get the following error "EE doesn't offer mobile plans for your watch" as I don't use a Samsumg phone. I can see others have it working.

Re: Galaxy Watch4 LTE with non Samsung phone UK (EE)

Chris_B — Fri, 12 Aug 2022 12:29:35 GMT

@GPRob Samsung say the watch is only compatible with a Samsung phone to have all functionality of the watch. While you might be able to get it to work there is no guarantee that you’ll have all features of the watch. You can not set it up with someone else’s devices as it will be then linked to that device and not yours

Re: Galaxy Watch4 LTE with non Samsung phone UK (EE)

MozzaSec — Fri, 12 Aug 2022 12:39:48 GMT

I would just return it @GPRob and get a proper smart watch such as a garmin 😛 (but they dont have LTE Support).