topic Re: Return in Android Devices

Return

Tony020 — Tue, 02 Aug 2022 09:29:39 GMT

I received a pair of ar glasses yesterday, and they simply dont power up,im gutted,whats my next step do i need to call someone or return them to a shop?

Re: Return

Tony020 — Tue, 02 Aug 2022 09:28:16 GMT

I received a pair of ar glasses yesterday, and they simply dont power up,im gutted,whats my next step do i need to call someone or return them to a shop?

Re: Return

BrendonH — Tue, 02 Aug 2022 09:36:37 GMT

You need to call EE up and explain they arrived faulty. They will give you your next steps.

You can't just take them into a store if you didn't purchase them from a store.

Re: Return

Leanne_T — Tue, 02 Aug 2022 10:54:21 GMT

Hi there @Tony020

I'm sorry to hear this.

As @BrendonH has advised, please give us a call on 150 and the team will help you with this.

Thanks 🙂

Leanne.