topic Re: Oppo X5 Find: Operator Settings Update and New Apps in Android Devices

Oppo X5 Find: Operator Settings Update and New Apps

Phia1 — Sat, 30 Jul 2022 12:42:34 GMT

I keep getting the same notification: ’Operator Settings Update and New Apps’ on my new Oppo X5 Find.

No matter how many times I download, it appears again.

Please help.

Re: Oppo X5 Find: Operator Settings Update and New Apps

Northerner — Sat, 30 Jul 2022 13:49:23 GMT

Hi @Phia1

Have you tried restarting your device or clearing your system cache?

Thanks

Re: Oppo X5 Find: Operator Settings Update and New Apps

Phia1 — Sat, 30 Jul 2022 13:53:16 GMT

Hiya @Northerner

I've restarted it, but haven't cleared the cache. How do I do that?

Thanks!

Re: Oppo X5 Find: Operator Settings Update and New Apps

James_B — Sat, 30 Jul 2022 15:01:11 GMT

Hi @Phia1,

Welcome to the EE Community. 🙂

You can find out how to clear your cache in this Oppo support article.

Hope this helps.

James

Re: Oppo X5 Find: Operator Settings Update and New Apps

Phia1 — Sat, 30 Jul 2022 15:06:10 GMT

@James_B

Cheers! Will do it now 🙂

Re: Oppo X5 Find: Operator Settings Update and New Apps

James_B — Sun, 31 Jul 2022 07:22:47 GMT

No problem @Phia1

Please let us know if it helps.

James

Re: Oppo X5 Find: Operator Settings Update and New Apps

bmunir — Wed, 28 Sep 2022 13:34:01 GMT

I am getting same message is it safe or some spy message from ee. , please clarify not happy with this message

Re: Oppo X5 Find: Operator Settings Update and New Apps

James_B — Wed, 28 Sep 2022 13:43:15 GMT

Hi @bmunir,

Welcome to the EE Community. 🙂

It's normal for your phone to receive regular settings updates from your carrier/network provider.

James

Re: Oppo X5 Find: Operator Settings Update and New Apps

Whiskey1 — Sat, 22 Apr 2023 09:25:13 GMT

@James_B I also have this issue, and the update reset all my apps folders and layout and personalisation, and putting back all the apps I removed! So frustrating!

Re: Oppo X5 Find: Operator Settings Update and New Apps

Leanne_T — Sat, 22 Apr 2023 10:12:50 GMT

I am sorry to hear this @Whiskey1

Are you getting the same message after downloading the update?

Leanne.

Re: Oppo X5 Find: Operator Settings Update and New Apps

Whiskey1 — Sun, 23 Apr 2023 06:10:56 GMT

No, the message has not returned.

Re: Oppo X5 Find: Operator Settings Update and New Apps

Leanne_T — Sun, 23 Apr 2023 06:15:07 GMT

Thanks for letting me know @Whiskey1

Leanne.

Re: Oppo X5 Find: Operator Settings Update and New Apps

CK-UK — Wed, 31 May 2023 14:23:16 GMT

Hi Whiskey

I've just had exactly same thing happen to my Oppo home screen etc after downloading update, plus the installation of 3 EE or BT apps! Really frustrating!

I realise now that the Google Back Up doesn't include these settings and I should have used the Oppo local backup to SD or PC??

I wondered if you can confirm that this will mean these settings can be restored from this back up in future?

Thanks