topic Unlock Huawei P20 in Android Devices

Unlock Huawei P20

Meadow71 — Tue, 14 Jun 2022 18:18:40 GMT

I have my unlock code but when I put my new sim into the phone and switch it on it just gives me the option to unlock or dismiss. The unlock button doesn't seem to work. Can anyone advise?

Chris_B — Tue, 14 Jun 2022 19:06:31 GMT

@Meadow71 You have to type the unlock code in to the phone dial keypad.

Floraidh — Sat, 29 Jul 2023 19:48:45 GMT

I'm having the exact same problem. Were you able to resolve it? Thanks!

Katie_B — Sun, 30 Jul 2023 06:30:45 GMT

Do you have an unlock code?

Katie

Floraidh — Sun, 30 Jul 2023 08:47:37 GMT

Hi Katie

Yes I do, but when I click the unlock button nothing happens, the unlock button is unresponsive, so I'm unable to enter the code.

Thanks

Floraidh

Katie_B — Sun, 30 Jul 2023 10:04:14 GMT

Thanks for confirming @Floraidh.

Since receiving the code and not being able to unlock your device have you been able to speak with our unlocking team?

Katie

XRaySpeX — Sun, 30 Jul 2023 20:01:08 GMT

@Floraidh : Have you loaded another network's SIM?

Kirigaya_Kazuto — Mon, 31 Jul 2023 08:53:17 GMT

Look above the unlock button - click into that box and a keyboard should appear to allow you to enter the code, then the unlock button will work