topic Re: Harrier Tab firmware in Android Devices

Harrier Tab firmware

Kess34 — Sun, 12 Jun 2022 19:37:34 GMT

Hello, I need help restoring an old Harrier Tab that's bootlooping. Can someone provide me with the android 5.1.1 firmware so I can flash it and fix the issue? I had no luck searching online. Thank you.

Re: Harrier Tab firmware

EssexBoyEE — Sun, 12 Jun 2022 23:07:48 GMT

Have you tried doing a Full Factory Reset on the Device?

What has happened for the Unit to get stuck in a Boot Loop is this due to you trying to change the Firmware per chance.

Re: Harrier Tab firmware

Kes34 — Mon, 13 Jun 2022 07:35:12 GMT

The device was given to me to fix, and the first thing I tried was factory reseting but the problem wasn't fixed. He didn't really explain what he did but from my understanding he was trying to unlock the bootloader and messed up something as the device just bootloops and can only load into fastboot mode.

Re: Harrier Tab firmware

EssexBoyEE — Mon, 13 Jun 2022 14:15:23 GMT

Did you Software Factory reset or Hardware Factory Reset (button) if the latter is an option do it again but hold the button in for more than 10 seconds.

Can you get it to Boot into Recovery Mode?

Re: Harrier Tab firmware

Kesss34 — Mon, 13 Jun 2022 16:32:16 GMT

Factory reseting doesn't do anything. I can boot into recovery mode but it seems the source of the problem is a damaged boot.img file. That's why I'm asking for the firmware as it has been impossible to find online.

Re: Harrier Tab firmware

Kesss34 — Fri, 17 Jun 2022 16:35:29 GMT

Still no official ee rom found. I guess the tablet is dead then?

Re: Harrier Tab firmware

Leanne_T — Fri, 17 Jun 2022 16:42:04 GMT

Hi @Kesss34

Thanks for coming here 🙂

If you get in touch with our technical support team, they will see what they can do to help 🙂

Leanne.

Re: Harrier Tab firmware

Kesss34 — Fri, 17 Jun 2022 17:59:40 GMT

Hello, it seems you need to have a customer account to use the live chat, and as I am abroad I can't call the support number. Is there any other way to contact technical support, perhaps with email?

Re: Harrier Tab firmware

Chris_B — Fri, 17 Jun 2022 18:14:35 GMT

@Kesss34 You’ll have to call there is no email address for you to use.

Re: Harrier Tab firmware

Leanne_T — Sat, 18 Jun 2022 06:44:46 GMT

Hi @Kesss34

Sorry, we have no email address you would need to give us a call.

If you have no EE account you can call us on 0800 956 6000 from any phone and no number will be needed.

Leanne.

Re: Harrier Tab firmware

Kesss34 — Sat, 18 Jun 2022 08:42:34 GMT

I contacted technical support but I was connected to a foreign call center where they didn't have any clue what I was talking about and just sent me random google searches. It seems like the tablet will remain dead untill someone unearths the stock rom.

Re: Harrier Tab firmware

Leanne_T — Sat, 18 Jun 2022 08:45:48 GMT

Sorry to hear the team were unable to resolve this for you @Kesss34