EE box fault

Sturay20 — Wed, 26 Feb 2025 21:12:15 GMT

I have recently installed an EE tv box. The problem that I am having is that when the box is put on stand by after it has been working okay and left overnight when I switch the box back on it has lost the broadband connection. If you disconnect the box from the power supply, leave it disconnected for 10 seconds and reconnect the box restarts and works as it should. I am not removing the broadband connection when I do this.The box is hard wired to the router. Has anyone had this issue and can advise on what I can do. Thanks for any help.

Re: EE box fault

Katie_B — Thu, 27 Feb 2025 14:05:54 GMT

Hi @Sturay20.

Have you tried a light reset?

Information on how to do this can be found HERE.

Speak soon,

Katie

topic Re: EE box fault in TV

EE box fault

Re: EE box fault