topic Re: Now tv 4k in TV

Now tv 4k

Rich19861112 — Wed, 31 Jul 2024 07:55:48 GMT

So now tv have introduced a boost option to add 4k channels and on demand. It’s called ultra boost.

when will ee tv Apple TV users etc be able to receive this?

Re: Now tv 4k

DarrenDev — Wed, 31 Jul 2024 08:12:04 GMT

We're working hard to bring Ultra Boost to EE TV as soon as possible - more details will be provided when they're available.

Re: Now tv 4k

Steverich — Wed, 31 Jul 2024 08:32:28 GMT

I have the full works plan, do I still have access to 3 streams with my current package or has this been downgraded to 2, as I noticed on the Now website the original boost only has 2 streams Ultra has 3.

Re: Now tv 4k

KevfromEE — Wed, 31 Jul 2024 10:41:18 GMT

Hi @Steverich - you'll still have access to 3 concurrent streams due to buying before 31st July 2024

Re: Now tv 4k

hg4khbcd99 — Wed, 31 Jul 2024 14:37:47 GMT

Do we have any hint at a likely timeline? Will it be before the new premier league season (mid August). If not, can we remove our Now TV sub via EE/Bt and subscribe directly via Now TV?

Thanks

Re: Now tv 4k

Profile closed — Wed, 31 Jul 2024 18:37:49 GMT

@hg4khbcd99 wrote:
Do we have any hint at a likely timeline? Will it be before the new premier league season (mid August). If not, can we remove our Now TV sub via EE/Bt and subscribe directly via Now TV?

Thanks

They won't give a timeline or a hint, as being slightly too helpful is an admired trait but can get employees of EE in trouble.

But it should happen quicker than it took to roll out YouTube (10 years). 👍🏻

On NOW, you agreed a contract and your billing and subscriptions moved to EE, so if you make any attempt to buy NOW passes using the same credentials, then it will just loop back to EE.

You could "flex" your package down to just Sport (TNT Sport), then sign up with NOW directly using different details, but you will need a new device to watch on as you would lose access via the TV Guide and an EE Pro Box will default the NOW app to the one associated with the account.

Or you just wait.

Re: Now tv 4k

DarrenDev — Wed, 31 Jul 2024 18:41:40 GMT

If you choose to flex down to Sport then it is possible to disconnect the Now TV account from the broadband, allowing you to log in with a separate account.

Re: Now tv 4k

hg4khbcd99 — Wed, 31 Jul 2024 18:43:23 GMT

Yes, this is what I was thinking - flex back to TNT sport only and sign up with Now directly. TV guide would be a pain but worth it for pic quality. Presumably I would just log in via the app on my tv so there wouldn't be any issues.

I'll wait up until the premier league season, 10 years might be pushing it.

Re: Now tv 4k

Profile closed — Wed, 31 Jul 2024 18:48:18 GMT

Make sure your TV or device of choice can actually deliver it @hg4khbcd99 , the list isn't long currently.

Need a new TV?

P.S. If you have an older LG like me for example, the NOW app doesn't support 50fps, so any UHD upgrade isn't worth it for sport.

Re: Now tv 4k

hg4khbcd99 — Wed, 31 Jul 2024 18:52:37 GMT

Thanks - I missed that. I have a 2021 LG oled, so I think it should be good according to that.

Re: Now tv 4k

Profile closed — Wed, 31 Jul 2024 19:41:53 GMT

@hg4khbcd99

You should check if you get UHD HDR by logging into the NOW app with your EE credentials before you do anything drastic.

Someone on the BT community has the Full Works with EE and has logged into the NOW app on their LG TV using the same credentials and is watching House of Dragon in UHD HDR and Dolby Atmos.

Re: Now tv 4k

hg4khbcd99 — Wed, 31 Jul 2024 19:54:44 GMT

Not for me sadly. The UHD button is there via the lg app but it says to use your bt device. Via the bt now app the UHD option is missing

Re: Now tv 4k

Profile closed — Wed, 31 Jul 2024 20:05:54 GMT

Sorry to hear that, worth a try though.

Not sure how it is working for him but not you? Weird.

Re: Now tv 4k

qucharsky — Wed, 31 Jul 2024 21:58:29 GMT

I’m glad I checked the posts first as I was about to ask the same question 😂 Does anyone know - I have noticed I have 4k and HD add on - does it apply to Now TV or you need both?

Re: Now tv 4k

Profile closed — Wed, 31 Jul 2024 22:36:40 GMT

@qucharsky

In the context of EE TV, the HD/4K add on covers NOW Boost (original version) and enables TNT Sport Ultimate.

The new version of ‘Ultra Boost’ from NOW is not currently supported on EE TV.

Direct subscribers of NOW Boost (original) have been given a free upgrade to Ultra Boost. Subscribers via EE have not, so there is no change even if you have their HD/4K add-on.

Clear as mud?

TL:DR you get nothing but HD currently if you subscribe to NOW via EE.

Re: Now tv 4k

qucharsky — Wed, 31 Jul 2024 22:47:18 GMT

Thank you. Couldn’t be clearer. Fingers crossed we won’t have to wait too long.

Re: Now tv 4k

sventhebrit — Wed, 31 Jul 2024 23:28:28 GMT

As a recent subscriber to EE TV, moving from Sky Q I am very interested in UHD.

Would Ultra Boost also work on the EE TV Box Pro?

Thanks, Steve

Re: Now tv 4k

qucharsky — Wed, 31 Jul 2024 23:55:02 GMT

From what I’ve seen on the compatibility list it doesn’t work on EE TV boxes yet but works on Apple TV box. Hope this helps. Of course it’s not to say once EE introduce ultra boost that Now wont add those boxes to the list.

Re: Now tv 4k

BenJones90 — Thu, 01 Aug 2024 07:57:07 GMT

Wouldn't this mean the NOW channels go missing from the TV Guide on the EE TV app on Apple TV?

Re: Now tv 4k

DarrenDev — Thu, 01 Aug 2024 08:05:09 GMT

Correct @BenJones90 - if you drop the Now Sports channels from your EE TV package then you'll lose the ability to watch them in the EE TV app or from the TV Guide on an EE TV Box, but you'll gain the ability to see the UHD channel in the Now TV app on Apple TV.