topic Now TV and sport accessed on pc in TV

Now TV and sport accessed on pc

jbassett44 — Tue, 18 Feb 2025 13:54:47 GMT

Could do this when on BT, now switched to EE, can't - anyone help?

Re: Now TV and sport accessed on pc

Alex_H — Tue, 18 Feb 2025 16:09:07 GMT

Hi @jbassett44,

Welcome to the EE Community

If you have Now TV as part of your EETV package you should be able to watch Now TV via your web browser on your PC. What is happening when you sign in and try to watch on the Now TV website? NOW

Alex

Re: Now TV and sport accessed on pc

jbassett44 — Tue, 18 Feb 2025 19:36:07 GMT

I can log in, then when I click to watch sport, I get this:

Re: Now TV and sport accessed on pc

DarrenW-Tech — Wed, 19 Feb 2025 07:18:21 GMT

Hey @jbassett44

We've set you up on the wrong email address for the NOW app, really sorry about that!

We have it registered as @gmail.com instead of @btinternet.com.

Please give us a call on 150 to sort it out, if you struggle, send me a direct message and I'll do it personally for you.

Re: Now TV and sport accessed on pc

jbassett44 — Wed, 19 Feb 2025 10:10:21 GMT

Hi,

can you please rectify this for me please! I rang 150, was sent a text, directed to a link that didn't match what I wanted to do.

Please change email to @btinternet.

Thank you

Re: Now TV and sport accessed on pc

Peter_W — Wed, 19 Feb 2025 12:58:35 GMT

Hey @jbassett44 😊

I've removed the PM block on your Community profile now, so if you want to pop @DarrenW-Tech a message you can.

Peter

Re: Now TV and sport accessed on pc

jbassett44 — Wed, 19 Feb 2025 13:03:21 GMT

Hi,

can you please rectify this for me please! I rang 150, was sent a text, directed to a link that didn't match what I wanted to do.

Please change email to @btinternet.com

Thank you

Re: Now TV and sport accessed on pc

DarrenW-Tech — Wed, 19 Feb 2025 20:10:41 GMT

I've send you a private message so that we can fix this for you.

Re: Now TV and sport accessed on pc

jbassett44 — Thu, 20 Feb 2025 16:03:41 GMT

Hi Darren, how do I retrieve PM?

john

Re: Now TV and sport accessed on pc

Rach_H — Thu, 20 Feb 2025 18:53:39 GMT

Hi @jbassett44,

You can find any private messages in your Community Inbox.

Rach

Re: Now TV and sport accessed on pc

DarrenW-Tech — Thu, 20 Feb 2025 20:54:27 GMT

You should have a private message now @jbassett44

Re: Now TV and sport accessed on pc

DarrenW-Tech — Sun, 23 Feb 2025 16:52:04 GMT

Thanks for connecting with me today, you should find your issue is now fixed 😊

Re: Now TV and sport accessed on pc

jbassett44 — Sun, 23 Feb 2025 19:30:47 GMT

Darren, thank you for sorting this problem, much appreciated