https://community.ee.co.uk/t5/TV/EE-tv-box-pro-frozen-on-the-quot-let-s-get-started-quot-page/m-p/1508242#M9394 <P>Hey <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4702547">@lestone5209</a></SPAN>, thanks for getting in touch via the Community <span class="lia-unicode-emoji" title=":smiling_face_with_smiling_eyes:">😊</span></P> <P>How long have you left this stuck on this screen for?</P> <P>Also have you had a chance to check out our <A href="https://ee.co.uk/help/tv-sport/fix-problem/my-ee-tv-box-has-stopped-working-or-keeps-freezing" target="_blank">help pages</A> to see if any of these troubleshooting steps help?</P> <P>Peter</P> Mon, 17 Feb 2025 16:18:13 GMT Peter_W 2025-02-17T16:18:13Z https://community.ee.co.uk/t5/TV/EE-tv-box-pro-frozen-on-the-quot-let-s-get-started-quot-page/m-p/1508192#M9387 <P>Hi hope someone can help me with this. I've had the EE tv system for months without any issues, yesterday I went to turn the main box on in the living room and it had gone to the let's get started page instead of the home page. I attempted to navigate off this but the screen is frozen and won't respond. I have tried disconnecting everything for a length of time but still just get this frozen page. My bedroom mini box is still working. Can anyone out there advise ?</P> Mon, 17 Feb 2025 14:01:20 GMT https://community.ee.co.uk/t5/TV/EE-tv-box-pro-frozen-on-the-quot-let-s-get-started-quot-page/m-p/1508192#M9387 lestone5209 2025-02-17T14:01:20Z https://community.ee.co.uk/t5/TV/EE-tv-box-pro-frozen-on-the-quot-let-s-get-started-quot-page/m-p/1508242#M9394 <P>Hey <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4702547">@lestone5209</a></SPAN>, thanks for getting in touch via the Community <span class="lia-unicode-emoji" title=":smiling_face_with_smiling_eyes:">😊</span></P> <P>How long have you left this stuck on this screen for?</P> <P>Also have you had a chance to check out our <A href="https://ee.co.uk/help/tv-sport/fix-problem/my-ee-tv-box-has-stopped-working-or-keeps-freezing" target="_blank">help pages</A> to see if any of these troubleshooting steps help?</P> <P>Peter</P> Mon, 17 Feb 2025 16:18:13 GMT https://community.ee.co.uk/t5/TV/EE-tv-box-pro-frozen-on-the-quot-let-s-get-started-quot-page/m-p/1508242#M9394 Peter_W 2025-02-17T16:18:13Z